Jonathan Louis

Transforming a sober b2b site into an inspirational b2c design destination.

Great furniture inspires. Jonathan Louis offers artfully designed furniture that reflects today’s lifestyle, but the b2b brand’s website catered exclusively to wholesale distributors. The fashion-forward brand wanted to immerse end consumers. End customers needed meaning and confidence to use colors, styles and fabrics to transform their rooms. Our unobtrusive interaction design removed all navigational barriers and put the showroom center stage. Users now had all the space they needed to bring inspiration into their home, and Jonthan Louis’ site won the 2012 b2b webawards.

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SITE TYPE: b2c

RESPONSIBILITIES: information architecture, user experience, and interaction design



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OUR CHALLENGE


Jonathan Louis’ vision was to become the first brand that consumers think of when they think of furniture, but marketing efforts in the past had all been exclusively focused on targeting distributors and large-scale b2b dealers. Furthermore, JL’s website was specifically designed for wholesale and did not provide any information that was helpful for the end user. Image galleries were unconnected to product information, layers of screen depth obstructed important content about quality and materials and failed to help consumers understand the cost/value of well made furniture.



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OUR THINKING


Our team’s overall user experience strategy focused intensely on removing any and all navigational barriers between user and interior design applied in the show room display vignettes. This decidedly visual and “tactile” approach to IA brought the showroom center stage and assured that nothing obstructed the experience of intimate space from the moment the page opened. All supporting information on the latest trends in furniture was instantaneously accessible right where the user’s eyes went without any interference of unnecessary layers of screen depth.




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THE RESULTS


Jonathan Louis completed website won the 2012 webawards b2b standard of excellence.